Answer:

Working closely with our customers we evaluate the success of our delivered product.
With your valuable feedback we can begin to plan for:

- Modifications to the product for future orders
- Alternative products or suppliers
- Additions to a range

We put a lot of hard work into making sure we supply you with the products you want, so why wouldn't we want to hear about your success with them?  We also know, no matter what we do, sometimes, issues do arise.  

After your goods arrive with you, we will contact with you to ensure your delivery was received how and when you expected, and also to enquire how the products sold through or were greeted by end-users.  

Your feedback is vital for us to continue to improve.  We welcome your comments, both good and bad, and strive to offer alternatives or improvements for you future orders.